REMOTE SUPPORT

REMOTE SUPPORT

VENTRA TECH’S REMOTE SUPPORT IS THE ULTIMATE SOLUTION FOR WHEN YOU HAVE AN ISSUE WITH YOUR DEVICE, BUT YOU DON’T HAVE THE TIME TO DROP IT OFF TO BE SERVICED. VENTRA TECH HAS THE SOLUTIONS YOU NEED TO GET YOUR DEVICES UP AND RUNNING EFFICIENTLY AND SECURELY. OUR TECHNICIANS CAN SAVE YOU TIME BY FIXING PROBLEMS WITH YOUR DEVICE REMOTELY FROM OUR OFFICE.

ALL REMOTE ACCESS IS SECURE USING THE MOST ADVANCED SECURITY AND TECHNOLOGY SYSTEMS.

WE CAN ASSIST YOU WITH INDIVIDUAL DEVICES, NETWORK SUPPORT FOR YOUR HOME OR OFFICE, AS WELL AS TROUBLESHOOTING SUPPORT AND GENERAL REPAIR DIAGNOSTICS.

NETWORK SUPPORT

THE TEAM AT VENTRA TECH OFFER SUPPORT FOR YOUR HOME AND OFFICE. WE CAN ASSIST WITH DIAGNOSING AND OPTIMISING NETWORK SPEEDS, WEBSITE ACCESS, PERMISSIONS AND PASSWORD MANAGEMENT. WE ALSO PROVIDE MANAGEMENT AND SUPPORT FOR PRINTERS AND OTHER PERIPHERALS.

DEVICES

WE HELP YOU SET UP SOFTWARE UPDATES AND SECURITY OF YOUR HOME OR OFFICE DEVICES, INCLUDING COMPUTERS, PHONES AND TABLETS. OUR TEAM CAN ASSIST WITH THE SPEED OF YOUR DEVICES, FIND LOST FILES OR DOCUMENTS, AND ASSIST WITH THE SETUP OF EMAILS AND OTHER ACCOUNTS. AT VENTRA TECH, WE CAN SET UP COMPANY OR PARENTAL CONTROLS ON DEVICES, INSTALL APPLICATIONS, DIAGNOSE AND FIX A BROKEN DEVICE.

CLOUD

CLOUD-BASED SERVICES OFFER A RELIABLE IT INFRASTRUCTURE THAT SUPPORTS BUSINESS GROWTH, DEVELOPMENT AND OFFER FLEXIBILITY. OUR TEAM CAN SET YOUR BUSINESS UP FOR SUCCESS WITH A DEDICATED CLOUD SYSTEM, WHICH REDUCES THE NEED TO PURCHASE PHYSICAL EQUIPMENT. THIS SYSTEM ALSO ALLOWS FOR IMPROVED WORKPLACE FLEXIBILITY, AS YOUR TEAM CAN ACCESS APPLICATIONS OR DATA FROM A REMOTE SITE. THE VENTRA TECH TEAM CAN SET THESE PROCEDURES IN PLACE FOR YOUR BUSINESS, THUS PROVIDING YOU WITH REMOTE SUPPORT WHEN NEEDED BY ENSURING THAT APPLICATIONS AND DATA CAN BE ACCESSED TO MINIMISE WEBSITE DOWNTIME AND IMPROVE PRODUCTIVITY.

FEEL FREE TO SPEAK TO US TODAY ABOUT HOW WE CAN BENEFIT YOUR BUSINESS.